Updated: Nov 13, 2019
From January 2020, bus drivers driving buses in Carmarthenshire will no longer accept Carmarthenshire council registered bus passes, so if you have a bus pass, you will need to apply for a new style Transport for Wales Concessisary travel pass. The new style bus pases will enable vulnerable adults, people over the age of 60 to go on bus journeys free of charge. People who need a carer with them to go on a bus are also entitled to one.
To apply for one, people with current Carmarthenshire council bus passes will need to go on the Transport for Wales. There you will find a form to fill in with all your details including your National insurance number and also a passport style photo and then just send. You can also get one from your local library branch.
For those who havent been able to get one, Carmarthenshire Council is offering drop-in sessions to help anyone who is yet to renew their Concessionary Travel Card. These free drop in sessions are for replacement passes only, and are being held to help people who are unable to complete the application through the Transport for Wales website and do not have family or friends that can help them.
Once cards are renewed, Transport for Wales will issue the new cards, and although it may take a few weeks the cards should arrive by December 31
Those yet to renew their cards and need help can call in to Carmarthenshire County Council’s customer service Hwbs in Llanelli, Ammanford and Carmarthen town centres between 10am and 4pm from Monday, November 11, to Friday, November 15.
The sessions are for those wishing to renew their passes only, and not for new applications - new applicants need to contact Transport for Wales.
Customers will need to bring in their current green bus pass and have their National Insurance number to hand.
The council’s customer service Hwbs can be found at:
36 Stepney Street, Llanelli (the old ‘Burtons’)41 Quay Street, Ammanford, SA18 3BS
The website is :https://tfw.gov.wales/