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Pegasus Scheme

Updated: Nov 6, 2018

Contacting the police in a emergency can be easy for most for us, but for people with learning disabilites it can be difficult. One of the reasons why is because the person may have trouble answering the phone. Dyfed Powys Police force run a scheme to tackle this; Pegasus. Pegasus is a service designed to make it simpler and easier for people with learning difficulties that live and, or work in the Dyfed Powys Police area to communicate quickly and easily on both the 101 and 999 numbers.Application forms for the Pegasus scheme are available from your local Neighbourhood Policing Team Approach them when out and about or make a request through the police Communication Centre on 101 or through the advice section of our website.

Registering for the scheme is free.


Once a person is registered and their selected password is approved the individual is a member of the scheme.

The Chief Inspector Dyfed Bolton said: “The Pegasus Scheme is really simple. The caller will only have to say ‘Pegasus’ and give their password to be identified by our call handlers. They will then have access to that person’s information and how best to communicate with that person.”

Pegasus users are also provided with a Pegasus keyring to carry, so that if they are approached by Officers/PCSOs and find it difficult to communicate with them they can show their card, provide their password to allow officers access to their details


For more information,just go to the following website; https://www.dyfed-powys.police.uk/en/advice-support/i-find-it-hard-to-speak-to-the-police-on-the-phone-or-in-person-join-the-pegasus-scheme/


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